An AI receptionist for service businesses.
It answers every call, takes the details, and books the appointment — around the clock, whether you pick up or not. So the lead AI sent your way reaches a real conversation, not voicemail.
Live AI phone answering is included in the Autonomy plan. The Capture plan includes a local number and missed-call text back.
The first shop to answer gets the job.
Most service leads call the next name on the list the moment they hit voicemail. When you're on a job, on a roof, or under a sink, that's exactly when the next call comes in. An AI receptionist makes sure someone always picks up.
What the AI receptionist handles
Answers every call
Picks up inbound calls around the clock with natural conversation — no busy signals, no voicemail while you're on a job.
Books the appointment
Checks your calendar and reserves a slot during the call, then sends a confirmation straight to your phone.
Captures the details
Takes the caller's name, service needed, service area, and urgency — and texts you a summary so you're in the loop.
Routes emergencies
Detects active leaks, outages, and urgent calls, then bridges the caller to your on-call technician.
Stays on script
Tuned to your services, hours, and pricing guidelines. If a question falls outside that, it flags you or transfers — never guesses.
Trained on your trade
Understands trade terminology — AC tonnage, plumbing fixtures, roofing squares, electrical panels — so callers get real answers.
When it matters most
The moments a service call gets lost — and how the AI receptionist catches it. Example scenarios.
HVAC · while you're on a roof at 11 PM
A homeowner calls with a broken compressor. The AI confirms emergency service, books the first available slot, and alerts your on-call tech.
Plumbing · while you're under a sink on another job
A burst-pipe call comes in. The AI captures the address and urgency, books a 7 AM slot, and texts you the summary.
Roofing · while you're working a post-storm rush
Multiple calls hit at once. The AI handles them concurrently — no busy signals — and books inspection quotes back to back.
Part of the A360 AI Opportunity Engine
The AI receptionist is the capture pillar of the A360 AI Opportunity Engine — the system that helps your business get recommended, capture every opportunity, and build long-term trust. Live AI answering lives in the Autonomy plan.
AI receptionist questions
Stop sending calls to voicemail.
Let's see if an AI receptionist fits your shop. I'll show you exactly what it would handle — and what it wouldn't.