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    01 . LEAD RECOVERY

    Automated Lead Follow Up

    Every lead AI sends you gets followed up — automatically.

    Included in Capture and Autonomy

    Most leads don't book on the first touch. Our automated lead follow-up sequence touches unclosed quotes via SMS and email, re-engaging them until they reply or book — without you thinking about it. Here's how it works: when a quote or lead sits unclosed past a set delay, the sequence sends a friendly SMS check-in. If they don't respond, a second touch goes out the next morning, and a third after a few days. The moment a lead replies — by text, call, or accepting — the sequence stops automatically. It does not keep messaging after someone responds, and it does not guarantee a booking. It simply keeps the opportunity moving until the lead engages or opts out.

    3-touch SMS + email
    Sequence
    Open quote
    Trigger
    On first reply
    Stops
    Automated Lead Recovery

    Automated Lead Follow Up

    A connected capability in the A360 AI Opportunity Engine.

    Multi-touch SMS and email follow-up sequences that re-engage cold leads automatically until they reply or book — so the opportunity AI sent your way doesn't go to waste.

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    Key Features

    Built Specifically for Service Businesses

    Every detail designed for service-business owners — clear, practical, and built to capture opportunities without adding to your workload.

    Multi-Touch Sequences

    Sends friendly timed SMS check-ins on open quotes — a first touch, a next-morning follow-up, and a later touch if no reply.

    Owner-Voice Messaging

    Every message reads like you typed it — short, plain, no marketing language.

    Database Reactivation

    Wakes up past customers with seasonal tune-up offers and promo messages.

    Stop-On-Reply Logic

    Automatically stops the sequence the second the lead texts back, calls, or accepts the quote.

    Turnkey Scope

    Everything Included in Setup

    We build, configure, test, and tune the entire setup for you. You don't have to touch software or write prompt logic.

    Direct founder support: Phone and SMS access to the person who built your setup, whenever adjustments are needed.
    Automated 3-touch SMS & email sequence for unclosed quotes
    Customizable delay intervals and friendly owner-voice messaging
    Stop-on-reply logic — sequence halts the moment a lead responds
    Re-activation campaigns targeting past customer databases
    Detailed conversion & estimate recovery tracking analytics
    Seasonal maintenance campaign broadcasts (Spring AC check, Fall heating prep)
    Field Scenarios

    Real-World Use Cases

    See how Automated Lead Follow Up performs in actual service-business situations. These are example scenarios — individual results vary.

    Landscaping & Tree Service
    Scenario: “20 open tree removal quotes sitting unclosed from last month.”
    A360 AI Outcome: Reactivation campaign re-engages past quotes and brings new jobs back in. Example scenario — individual results vary.
    HVAC & Cooling
    Scenario: “Homeowner asked for a price in June, went quiet for 3 weeks.”
    A360 AI Outcome: Automated follow-up sequence re-engages them. If they reply or book, the sequence stops. Example scenario — individual results vary.
    Plumbing Services
    Scenario: “Three water heater quotes sent out, none replied to within a week.”
    A360 AI Outcome: Three-touch SMS sequence re-engages them until they reply or book. Example scenario — individual results vary.
    Product Inquiry

    Get Automated Lead Follow Up

    Submit your business details and we will personally review your setup and reply within 2 hours.

    FAQ

    Questions About Automated Lead Follow Up

    No. The messages are written in a warm, conversational 1-on-1 tone as if you personally texted them from your phone. The sequence stops the moment they reply — it does not keep sending after a response.
    No. The sequence keeps the opportunity moving and re-engages cold leads, but it cannot guarantee someone will book. It stops the moment a lead replies or opts out.
    Yes. You control how many touches, how far apart, and exactly what each message says. We set the defaults and you can adjust anytime.
    Explore More

    More capabilities in the Opportunity Engine

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    On-page SEO, meta optimization, keyword rank tracking, link-building outreach, and monthly blog content to strengthen the signals AI and search engines use to recommend your business.

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    5-Star Review Funnel

    Automated review requests sent after every completed job, with smart routing — so happy customers leave public reviews and you get a private heads-up when someone had an issue.

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    Google Business Profile Management

    Full optimization and ongoing management of your Google Business Profile — one of the strongest signals AI and Google use to decide who to recommend locally.

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    Social Media Content Automation

    AI-generated social media posts written and scheduled for Facebook, Instagram, and Google — showcasing your work, staying familiar to past customers, and signaling that you're active and current.

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    Review & Reputation Management

    Monitoring and AI-assisted responses to every public review across Google, Facebook, and Yelp — plus ongoing reputation reporting — keeping your reputation strong so AI keeps recommending you.

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