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    06 . REVIEW COLLECTION

    5-Star Review Funnel

    Reviews are the signal AI uses to decide who to recommend.

    Your review count directly impacts how often AI assistants and Google recommend your business. We automatically text every customer a review request after a completed job and route happy customers to Google to leave a public review. If a customer indicates they had an issue, they're routed to a private feedback form instead — so you get a heads-up and a chance to resolve it before it goes public. This is review collection: requesting reviews after jobs and routing them smartly. It does not guarantee five-star ratings, and it does not suppress or hide legitimate negative reviews — unhappy customers can still leave a public review. It simply gives you a chance to resolve issues privately first. Ongoing reputation monitoring and response management is a separate capability (Review & Reputation Management).

    Job complete
    Trigger
    Automated SMS
    Channel
    Smart split
    Routing
    5-Star Review Funnel — A360 AI Feature Showcase
    Automated Review RequestsOpportunity Engine

    Automated review requests sent after every completed job, with smart routing — so happy customers leave public reviews and you get a private heads-up when someone had an issue.

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    SEE IT IN ACTION

    5-Star Review Funnel in action

    Watch how 5-Star Review Funnel works as part of the A360 AI Opportunity Engine.

    KEY FEATURES

    Built for Your Business

    Every detail designed for business owners — clear, practical, and built to capture opportunities without adding to your workload.

    Smart Review Routing

    Filters happy customers to public Google reviews and unhappy ones to a private feedback form so you can resolve issues first.

    Auto Review Requests

    Texts every customer a review link automatically after job completion — no manual follow-up.

    Custom Landing Page

    Branded review funnel page that makes leaving a review a one-tap process.

    Negative Review Alerts

    Instant SMS notification the moment a low review appears so you can respond immediately.

    TURNKEY SCOPE

    Everything Included in Setup

    We build, configure, test, and tune the entire setup for you. You don't have to touch software or write prompt logic.

    Direct founder support: Phone and SMS access to the person who built your setup, whenever adjustments are needed.
    Automated SMS review request sent after every completed job
    Smart routing — happy customers go to Google, unhappy go to private feedback
    Custom review funnel landing page branded for your business
    Negative review alert — instant SMS when a low review lands
    QR code and printed review request cards for in-person asks
    FIELD SCENARIOS

    Real-World Use Cases

    See how 5-Star Review Funnel works in real business situations. These are example scenarios — individual results vary.

    HVAC & Cooling
    Scenario: “Competitor has 340 Google reviews; you have 28 despite better work.”
    A360 AI Outcome: Automated review requests after every job steadily grow your review count over time. Example scenario — results vary.
    Roofing Contractors
    Scenario: “No way to ask for reviews after storm repair jobs.”
    A360 AI Outcome: Every completed job triggers an automatic review request, building your review count over the season. Example scenario.
    Plumbing Services
    Scenario: “Happy customers leave happy but never think to leave a review.”
    A360 AI Outcome: Auto text after every job steadily grows your review count, supporting your local search presence. Example scenario.
    PRODUCT INQUIRY

    Get 5-Star Review Funnel

    Submit your business details and we will personally review your setup and reply within 2 hours.

    FAQ

    Questions About 5-Star Review Funnel

    No. The funnel requests reviews after every job and routes happy customers to Google. It cannot guarantee a rating — that's up to the customer. Unhappy customers are routed to a private feedback form so you can resolve issues first, but they can still leave a public review if they choose.
    After a job is marked complete, the customer gets a text asking how their experience was. If they rate it positively, they're directed to leave a Google review. If they had an issue, they're routed to a private feedback form so you can resolve it before it goes public.
    Yes. We provide a QR code and branded landing page so you can ask for reviews in person with a quick scan.
    EXPLORE MORE

    More capabilities in the Opportunity Engine