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    Privacy Policy

    Last updated: August 24, 2026

    1. Information We Collect

    We collect information you provide directly when you fill out forms on our website or when you contact us. This includes your name, phone number, email address, company name, website URL, and any message or notes you provide. We also collect information automatically such as your IP address, browser type, and pages visited through cookies and similar tracking technologies.

    2. How We Use Your Data

    We use the information we collect to: respond to your inquiries and schedule consultations; provide and maintain our services; send you non-marketing text messages about your account, support updates, and appointment confirmations; send marketing and promotional messages if you have explicitly opted in; improve our website and services; and comply with legal obligations.

    3. SMS Opt-In Details

    By checking the consent boxes on our forms, you opt in to receive SMS messages from A360 AI LLC. Non-marketing messages include support updates, ticket status changes, and appointment confirmations. Marketing messages include special offers, discounts, and new product updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, text HELP. Your mobile carrier may charge standard messaging rates.

    We do NOT share your SMS opt-in information with any third parties. Your phone number and consent are used solely by A360 AI LLC to deliver the messages you have requested.

    4. Cookie & Tracking Information

    We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the website may not function properly.

    5. Data Security Practices

    We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption, access controls, and secure data storage. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

    6. Your Rights

    You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; unsubscribe from marketing messages by replying STOP to any SMS; update your contact information; and withdraw consent at any time. To exercise these rights, contact us at support@a360ai.com or call (904) 906-9684.

    7. No Sharing of SMS Opt-Ins

    We do not share, sell, or rent your SMS opt-in information or phone number to any third-party marketers, list brokers, or advertising networks. Your SMS consent is used exclusively by A360 AI LLC for the purposes described in this policy.

    8. Contact Us

    If you have questions about this Privacy Policy, contact us at:

    A360 AI LLC
    Jacksonville, FL
    Phone: (904) 906-9684
    Email: support@a360ai.com