Missed-call text back for contractors.
When a call is missed, the system automatically sends a text with your booking link to help the caller take the next step — so you stop losing leads while you're on a ladder, driving, or under a sink. Delivery timing depends on carrier availability.
Included in the Capture and Autonomy plans. Capture also includes basic Voice AI to help handle calls when you're unavailable; Autonomy upgrades to advanced trained AI that answers calls 24/7.
Every unanswered call is a lead calling someone else.
Most homeowners call the next name on Google the moment they hit voicemail. When you can't pick up, missed-call text back makes sure they still get a response — and a way to book.
How it catches the lead
Texts back automatically
When a call is missed, the system automatically sends a text with your booking link to help the caller take the next step. Delivery timing depends on carrier availability.
Offers a booking link
Includes a direct link so the caller can pick an open estimate window on their own.
Gathers job details
Asks for the issue, the address, or a photo of the problem — by text, while you're on a job.
You stay in control
This is automated text-back, not conversational AI. You can jump in and reply manually from your phone anytime.
Compliant & verified
A2P 10DLC carrier registration and verified business texting keep your messages delivering reliably.
Knows when you answered
If you pick up, it won't send a text. It only triggers when a call goes missed or hits voicemail.
When it matters most
The moments a contractor's call gets missed — and how text-back catches it. Example scenarios.
Electrical · while you're driving between jobs
A homeowner calls during the lunch rush. The text goes out automatically, they text back a photo of the breaker box, and book an estimate.
Garage Door Repair · while you're on a 2-hour install
A broken-spring call comes in. The automated SMS captures the address and issue, holding the lead before a competitor responds.
Plumbing · while you're across town on another job
An emergency leak call at 7 AM. The text confirms the issue and sends a booking link before the homeowner calls anyone else.
Part of the A360 AI Opportunity Engine
Missed-call text back is the capture pillar of the A360 AI Opportunity Engine — the system that helps your business get recommended, capture every opportunity, and build long-term trust. It lives in the Capture and Autonomy plans.
Missed-call text back questions
Stop losing leads to voicemail.
Let's look at how many calls you're missing and whether text-back fits your shop. I'll tell you straight either way.